FTAPI incident

Authentication via LDAPS is not possible for some customers

Minor Resolved View vendor source →

FTAPI experienced a minor incident on August 5, 2024 affecting FTAPI Cloud Systems, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2024, 10:31 AM UTC
Resolved
Aug 05, 2024, 11:11 AM UTC
Duration
40m
Detected by Pingoru
Aug 05, 2024, 10:31 AM UTC

Affected components

FTAPI Cloud Systems

Update timeline

  1. investigating Aug 05, 2024, 10:31 AM UTC

    We are currently investigating this issue.

  2. identified Aug 05, 2024, 10:38 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 05, 2024, 10:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 05, 2024, 11:11 AM UTC

    This incident has been resolved.