FTAPI incident

software.ftapi.com not available due to network outage

Critical Resolved View vendor source →

FTAPI experienced a critical incident on August 12, 2024 affecting Software Download Server (software.ftapi.com), lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2024, 09:36 AM UTC
Resolved
Aug 12, 2024, 09:42 AM UTC
Duration
5m
Detected by Pingoru
Aug 12, 2024, 09:36 AM UTC

Affected components

Software Download Server (software.ftapi.com)

Update timeline

  1. identified Aug 12, 2024, 09:36 AM UTC

    Due to a network outage within the network of our infrastructure provider, software.ftapi.com is currently unavailable.

  2. resolved Aug 12, 2024, 09:42 AM UTC

    The network outage has been fixed and operations have resumed.