FTAPI experienced a minor incident on November 19, 2024 affecting FTAPI Cloud Systems, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
FTAPI Cloud Systems
Update timeline
- investigating Nov 19, 2024, 06:02 AM UTC
We’re currently experiencing degraded performance issues that originate from our service provider. This is still ongoing from yesterday issues. Our team is currently working to restore normal performance levels with all parties involved. We apologize for any inconvenience.
- identified Nov 19, 2024, 07:20 AM UTC
Most systems are up and running and respond fast, we expect full performance in a few minutes.
- monitoring Nov 19, 2024, 07:36 AM UTC
We are still monitoring the situation and work close with our cloud provider
- resolved Nov 19, 2024, 09:13 AM UTC
After monitoring for 2 hours we set this incident to resolved.