FTAPI experienced a major incident on January 9, 2025 affecting FTAPI Cloud Systems, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
FTAPI Cloud Systems
Update timeline
- investigating Jan 09, 2025, 07:22 AM UTC
We see that our services are unavailable for individual customers and are currently investigating the root cause.
- monitoring Jan 09, 2025, 07:46 AM UTC
We have identified the root cause and have implemented a fix. All services have recovered and are operational. We are monitoring the stability closely.
- resolved Jan 09, 2025, 08:15 AM UTC
This incident has been resolved.