FTAPI experienced a major incident on March 19, 2025 affecting Virus protection, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Virus protection
Update timeline
- identified Mar 19, 2025, 09:24 AM UTC
We currently see a high amount of errors when using our virus scanning service. We have identified the underlying root cause and are implementing a fix. This may cause unannounced downtime of up to 5 minutes for some of our customers using the Virus Scanning functionality.
- resolved Mar 19, 2025, 11:28 AM UTC
Issue was solved