FTAPI experienced a major incident on May 7, 2025 affecting FTAPI Cloud Systems, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
FTAPI Cloud Systems
Update timeline
- investigating May 07, 2025, 02:49 PM UTC
We are currently investigating the issue.
- identified May 07, 2025, 03:25 PM UTC
The service recovery process is started.
- monitoring May 07, 2025, 03:33 PM UTC
We have implemented a fix and all services are now available and fully functional. We are closely monitoring the situation to ensure continued stability. Thank you for your patience.
- monitoring May 08, 2025, 08:10 PM UTC
The issue has been resolved and systems have remained stable throughout the day. After continuous monitoring, we’re confident in closing the incident.
- resolved May 08, 2025, 08:10 PM UTC
The issue has been resolved and systems have remained stable throughout the day. After continuous monitoring, we’re confident in closing the incident.