Frontify experienced a minor incident on February 1, 2019 affecting Frontify SelfService Application - DataCenter US, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Frontify SelfService Application - DataCenter US
Update timeline
- identified Feb 01, 2019, 10:26 AM UTC
We are seeing increased answer times that may even hit the request timeout. The issue has been identified and is about to being solved.
- monitoring Feb 01, 2019, 10:29 AM UTC
We've solved the issue for now and are working on a fix to avoid future issues.
- resolved Feb 01, 2019, 11:13 AM UTC
A fix was released. All systems are performing normally.