Frontify experienced a major incident on October 10, 2019 affecting Frontify Enterprise Application - DataCenter US and Frontify Enterprise Application - DataCenter EU and 1 more component, lasting 61d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 10, 2019, 09:28 AM UTC
Status: Known Issue The Frontify plugin and the latest version of Adobe XD, XD 23, are not compatible. The issue will be resolved with XD 24 when it is released. We suggest avoiding updating to XD 23 and to continue using XD 22. There are no known compatibility issues with version 22 of Adobe XD.
- identified Oct 10, 2019, 09:30 AM UTC
We are continuing to work on a fix for this issue.
- identified Oct 10, 2019, 09:37 AM UTC
We are continuing to work on a fix for this issue.
- identified Oct 10, 2019, 10:28 AM UTC
We are continuing to work on a fix for this issue.
- resolved Dec 10, 2019, 02:42 PM UTC
Adobe released a fixed version.