Frontify incident

Partial Outtake Frontify EU

Critical Resolved View vendor source →

Frontify experienced a critical incident on April 15, 2020 affecting Frontify Enterprise Application - DataCenter EU, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2020, 12:45 PM UTC
Resolved
Apr 15, 2020, 12:50 PM UTC
Duration
5m
Detected by Pingoru
Apr 15, 2020, 12:45 PM UTC

Affected components

Frontify Enterprise Application - DataCenter EU

Update timeline

  1. investigating Apr 15, 2020, 12:30 PM UTC

    We are currently investigating this issue.

  2. identified Apr 15, 2020, 03:41 PM UTC

    The issue was caused by a database server failover.

  3. resolved Apr 15, 2020, 03:42 PM UTC

    All systems are back to normal