Frontegg Outage History

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Frontegg had 16 outages in the last 2 years totaling 28h 58m of downtime — averaging 0.7 incidents per month.

There were 16 Frontegg outages since September 11, 2024 totaling 28h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.frontegg.com

Minor August 20, 2026

Degraded Performance - EU region

Detected by Pingoru
Aug 20, 2026, 12:58 PM UTC
Resolved
Aug 20, 2026, 02:25 PM UTC
Duration
1h 27m
Affected: Authentication APIs
Timeline · 4 updates
  1. investigating Aug 20, 2026, 12:58 PM UTC

    We are currently investigating degraded performance in the EU region. We will provide updates as more information becomes available.

  2. identified Aug 20, 2026, 01:11 PM UTC

    We have identified the cause on our side and are working on a prompt resolution. We will keep you posted.

  3. monitoring Aug 20, 2026, 01:57 PM UTC

    We have resolved the issue and it should be resolved. We will keep monitoring to confirm full resolution.

  4. resolved Aug 20, 2026, 02:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 16, 2026

Service Outage

Detected by Pingoru
Jul 16, 2026, 08:06 AM UTC
Resolved
Jul 16, 2026, 01:42 PM UTC
Duration
5h 35m
Affected: Authentication APIsAuthentication APIsAuthentication APIsAuthentication APIsAuthentication APIsManagement APIsManagement APIsManagement APIsManagement APIsManagement APIsManagement PortalManagement PortalManagement PortalManagement PortalManagement Portal
Timeline · 9 updates

Read the full incident report →

Notice June 7, 2026

Degraded Performance in US Region – Planned Data Layer Upgrade

Detected by Pingoru
Jun 07, 2026, 12:39 PM UTC
Resolved
May 31, 2026, 06:15 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 07, 2026, 12:39 PM UTC

    During a planned Data Layer Upgrade, an issue occurred that affected a subset of users in the US region for approximately 35 minutes. Affected customers may have experienced degraded performance and errors when performing requests or actions that rely on the Data Layer. All other regions were unaffected.

Read the full incident report →

Minor March 23, 2026

Degraded performance in US region - Partial Entitlements functionalities

Detected by Pingoru
Mar 23, 2026, 11:43 AM UTC
Resolved
Mar 23, 2026, 01:34 PM UTC
Duration
1h 51m
Affected: Management APIsManagement Portal
Timeline · 2 updates
  1. monitoring Mar 23, 2026, 11:43 AM UTC

    We have identified a degraded performance in US region related to some Entitlements functionalities. Our engineering team has resolved the issue and monitoring all service components. We will provide regular updates as more information becomes available.

  2. resolved Mar 23, 2026, 01:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 8, 2025

Degraded performance inEU region

Detected by Pingoru
Dec 08, 2025, 07:17 AM UTC
Resolved
Dec 08, 2025, 08:46 AM UTC
Duration
1h 29m
Affected: Authentication APIsManagement APIsManagement Portal
Timeline · 4 updates
  1. investigating Dec 08, 2025, 07:17 AM UTC

    We have identified a degraded performance in EU region. Our engineering team is actively investigating the issue and monitoring all service components. We will provide regular updates as more information becomes available.

  2. monitoring Dec 08, 2025, 07:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Dec 08, 2025, 07:39 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 08, 2025, 08:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 3, 2025

Degraded performance Authentication API EU Region

Detected by Pingoru
Dec 03, 2025, 09:56 AM UTC
Resolved
Dec 03, 2025, 08:32 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Dec 03, 2025, 09:56 AM UTC

    Degraded performance for our EU region for our Authentication API. Start Time: 08:32 UTC. Duration: 10 minutes. The issue was resolved by our Engineering team.

Read the full incident report →

Minor November 18, 2025

Elevated errors reported due to global incident with our WAF provider Cloudflare

Detected by Pingoru
Nov 18, 2025, 11:42 AM UTC
Resolved
Nov 18, 2025, 01:23 PM UTC
Duration
1h 40m
Affected: Authentication APIsAuthentication APIsAuthentication APIsAuthentication APIsAuthentication APIsManagement APIsManagement APIsManagement APIsManagement APIsManagement APIsManagement PortalManagement PortalManagement PortalManagement PortalManagement Portal
Timeline · 6 updates
  1. investigating Nov 18, 2025, 11:42 AM UTC

    We are currently investigating reports of elevated errors originated by our WAF provider Cloudflare

  2. identified Nov 18, 2025, 11:47 AM UTC

    We have identified the issue as a global Cloudflare Outage and starting DR process

  3. identified Nov 18, 2025, 11:57 AM UTC

    Cloudflare has announced on global outage (https://www.cloudflarestatus.com/incidents/8gmgl950y3h7). We are continuing to work on DR and fallback mechanisms

  4. identified Nov 18, 2025, 12:04 PM UTC

    We have deployed our DR to US and EU regions. Continue to work on other regions

  5. monitoring Nov 18, 2025, 12:14 PM UTC

    We have deployed a DR for our Cloudflare instance. Systems should be back up again

  6. resolved Nov 18, 2025, 01:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 29, 2025

Degraded performance with loading login box

Detected by Pingoru
Oct 29, 2025, 04:15 PM UTC
Resolved
Oct 29, 2025, 04:49 PM UTC
Duration
33m
Affected: Authentication APIsAuthentication APIsAuthentication APIsAuthentication APIsAuthentication APIsManagement PortalManagement PortalManagement PortalManagement PortalManagement Portal
Timeline · 4 updates
  1. investigating Oct 29, 2025, 04:03 PM UTC

    We are investigating reports on login load issues. Currently looks like related to our CDN provider. We will be providing updates shortly

  2. identified Oct 29, 2025, 04:09 PM UTC

    The issue has been identified as our CDN provider. We are working on mitigation with another provider

  3. monitoring Oct 29, 2025, 04:41 PM UTC

    We have mitigated the issue by switching our CDN provider. We are now monitoring

  4. resolved Oct 29, 2025, 04:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 27, 2025

Degraded Service on the Frontegg Management Portal

Detected by Pingoru
Oct 27, 2025, 10:20 PM UTC
Resolved
Oct 27, 2025, 11:35 PM UTC
Duration
1h 14m
Affected: Management PortalManagement PortalManagement PortalManagement PortalManagement Portal
Timeline · 4 updates
  1. investigating Oct 27, 2025, 10:20 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 27, 2025, 10:22 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 27, 2025, 10:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 27, 2025, 11:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 26, 2025

Degraded Performance in EU Region

Detected by Pingoru
Aug 26, 2025, 05:06 PM UTC
Resolved
Aug 26, 2025, 06:29 PM UTC
Duration
1h 22m
Affected: Authentication APIsManagement Portal
Timeline · 3 updates
  1. investigating Aug 26, 2025, 05:06 PM UTC

    We have identified an increased error rate in our 🇪🇺 Europe region. Our engineering team is actively investigating the issue and monitoring all service components. We will provide regular updates as more information becomes available.

  2. monitoring Aug 26, 2025, 05:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 26, 2025, 06:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 21, 2025

Degraded Service - Networking issue on cloud provider

Detected by Pingoru
Aug 21, 2025, 06:03 PM UTC
Resolved
Aug 21, 2025, 08:50 PM UTC
Duration
2h 47m
Affected: Authentication APIs
Timeline · 4 updates
  1. investigating Aug 21, 2025, 06:03 PM UTC

    The issue appears for US originated traffic towards Frontegg EU

  2. monitoring Aug 21, 2025, 06:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 21, 2025, 07:27 PM UTC

    The issue was acknowledged by our CDN provider, who has now issued a fix and we are beginning to see traffic improving. We are continuing to closely monitor the incident both on our traffic and with our CDN provider.

  4. resolved Aug 21, 2025, 08:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 4, 2025

[EU Region] - Degarded Performance for EU Hosted Login

Detected by Pingoru
Jul 04, 2025, 11:56 AM UTC
Resolved
Jul 04, 2025, 03:26 PM UTC
Duration
3h 29m
Affected: Authentication APIs
Timeline · 3 updates
  1. investigating Jul 04, 2025, 11:56 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 04, 2025, 12:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 04, 2025, 03:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 5, 2025

EU environment issues

Detected by Pingoru
Apr 05, 2025, 09:16 PM UTC
Resolved
Apr 05, 2025, 10:35 PM UTC
Duration
1h 19m
Affected: Authentication APIs
Timeline · 6 updates
  1. investigating Apr 05, 2025, 09:16 PM UTC

    We are currently investigating this issue.

  2. identified Apr 05, 2025, 09:23 PM UTC

    We have identified the issue and implemented a fix.

  3. identified Apr 05, 2025, 09:31 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Apr 05, 2025, 09:58 PM UTC

    The fix has been implemented and is being rolled out.

  5. monitoring Apr 05, 2025, 10:04 PM UTC

    The fix has been rolled out, and all indications are positive. Backoffice sync will be delayed

  6. resolved Apr 05, 2025, 10:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 7, 2025

US Environment Degradation - Potential 504 Errors

Detected by Pingoru
Feb 07, 2025, 06:48 PM UTC
Resolved
Feb 07, 2025, 10:17 PM UTC
Duration
3h 28m
Timeline · 6 updates
  1. investigating Feb 07, 2025, 07:01 PM UTC

    We are currently investigating the issue.

  2. identified Feb 07, 2025, 07:23 PM UTC

    The issue has been identified and a fix is being implemented

  3. monitoring Feb 07, 2025, 07:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 07, 2025, 07:42 PM UTC

    We are currently implementing a patch to improve system performance. Some services may experience temporary disruptions

  5. monitoring Feb 07, 2025, 07:49 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Feb 07, 2025, 10:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 26, 2024

Increased Latency in EU region

Detected by Pingoru
Dec 26, 2024, 06:21 AM UTC
Resolved
Dec 26, 2024, 07:11 AM UTC
Duration
49m
Timeline · 4 updates
  1. investigating Dec 26, 2024, 06:10 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 26, 2024, 06:21 AM UTC

    Monitoring

  3. monitoring Dec 26, 2024, 06:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 26, 2024, 07:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 11, 2024

[EU Region] - Sporadic System Latency for Traffic Originating from IL

Detected by Pingoru
Sep 11, 2024, 09:45 AM UTC
Resolved
Sep 11, 2024, 11:32 AM UTC
Duration
1h 47m
Timeline · 3 updates
  1. investigating Sep 11, 2024, 09:45 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 11, 2024, 09:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 11, 2024, 11:32 AM UTC

    This incident has been resolved.

Read the full incident report →