Frontegg incident

Elevated errors reported due to global incident with our WAF provider Cloudflare

Minor Resolved View vendor source →

Frontegg experienced a minor incident on November 18, 2025 affecting Authentication APIs and Authentication APIs and 1 more component, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 11:42 AM UTC
Resolved
Nov 18, 2025, 01:23 PM UTC
Duration
1h 40m
Detected by Pingoru
Nov 18, 2025, 11:42 AM UTC

Affected components

Authentication APIsAuthentication APIsAuthentication APIsAuthentication APIsAuthentication APIsManagement APIsManagement APIsManagement APIsManagement APIsManagement APIs

Update timeline

  1. investigating Nov 18, 2025, 11:42 AM UTC

    We are currently investigating reports of elevated errors originated by our WAF provider Cloudflare

  2. identified Nov 18, 2025, 11:47 AM UTC

    We have identified the issue as a global Cloudflare Outage and starting DR process

  3. identified Nov 18, 2025, 11:57 AM UTC

    Cloudflare has announced on global outage (https://www.cloudflarestatus.com/incidents/8gmgl950y3h7). We are continuing to work on DR and fallback mechanisms

  4. identified Nov 18, 2025, 12:04 PM UTC

    We have deployed our DR to US and EU regions. Continue to work on other regions

  5. monitoring Nov 18, 2025, 12:14 PM UTC

    We have deployed a DR for our Cloudflare instance. Systems should be back up again

  6. resolved Nov 18, 2025, 01:23 PM UTC

    This incident has been resolved.