Frontegg incident

Degraded Service - Networking issue on cloud provider

Minor Resolved View vendor source →

Frontegg experienced a minor incident on August 21, 2025 affecting Authentication APIs, lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 06:03 PM UTC
Resolved
Aug 21, 2025, 08:50 PM UTC
Duration
2h 47m
Detected by Pingoru
Aug 21, 2025, 06:03 PM UTC

Affected components

Authentication APIs

Update timeline

  1. investigating Aug 21, 2025, 06:03 PM UTC

    The issue appears for US originated traffic towards Frontegg EU

  2. monitoring Aug 21, 2025, 06:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 21, 2025, 07:27 PM UTC

    The issue was acknowledged by our CDN provider, who has now issued a fix and we are beginning to see traffic improving. We are continuing to closely monitor the incident both on our traffic and with our CDN provider.

  4. resolved Aug 21, 2025, 08:50 PM UTC

    This incident has been resolved.