Front incident

Automated emails from Front are delayed - notifications, invites to your teammates, calendar event etc.

Major Resolved View vendor source →

Front experienced a major incident on May 23, 2024, lasting 3h 42m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2024, 01:03 AM UTC
Resolved
May 23, 2024, 04:46 AM UTC
Duration
3h 42m
Detected by Pingoru
May 23, 2024, 01:03 AM UTC

Update timeline

  1. identified May 23, 2024, 01:03 AM UTC

    We have identified the source of the issue and are working on fixing it. We're working with our provider to resolve this issue.

  2. identified May 23, 2024, 04:09 AM UTC

    Critical transactional emails have been restored. We're working on the rest of our transactional emails, like notifications.

  3. monitoring May 23, 2024, 04:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 23, 2024, 04:46 AM UTC

    This incident has been resolved.