Front incident

App is intermittently slow [us-west-1][by_company_00009]

Minor Resolved View vendor source →

Front experienced a minor incident on August 7, 2024 affecting App, lasting 4h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2024, 06:38 PM UTC
Resolved
Aug 07, 2024, 10:42 PM UTC
Duration
4h 3m
Detected by Pingoru
Aug 07, 2024, 06:38 PM UTC

Affected components

App

Update timeline

  1. investigating Aug 07, 2024, 04:33 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 07, 2024, 05:28 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 07, 2024, 06:38 PM UTC

    We are continuing to investigate the issue, which affects some users for up to 2 minutes every 15 minutes.

  4. investigating Aug 07, 2024, 08:31 PM UTC

    We are continuing to investigate this issue.

  5. identified Aug 07, 2024, 09:25 PM UTC

    We have found something that appears to mitigate this issue. We are continuing to investigate.

  6. resolved Aug 07, 2024, 10:42 PM UTC

    This incident has been resolved.