Front incident

Failures to send emails on Gmail channels [gmail]

Minor Resolved View vendor source →

Front experienced a minor incident on August 9, 2024 affecting Gmail, lasting 4h 13m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2024, 07:26 PM UTC
Resolved
Aug 09, 2024, 11:39 PM UTC
Duration
4h 13m
Detected by Pingoru
Aug 09, 2024, 07:26 PM UTC

Affected components

Gmail

Update timeline

  1. investigating Aug 09, 2024, 07:26 PM UTC

    We are continuing to see failures sending emails on Gmail channels for a small number of customers following Gmail's incident from yesterday and are investigating.

  2. investigating Aug 09, 2024, 07:26 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 09, 2024, 10:32 PM UTC

    We have identified an issue and filed a bug report with Google. In the meantime, we are deploying a potential mitigation to alleviate the problem.

  4. resolved Aug 09, 2024, 11:39 PM UTC

    A workaround has been implemented and we've observed a full recovery.