Front incident

Elevated error rates for [office365] channels

Major Resolved View vendor source →

Front experienced a major incident on March 1, 2025 affecting O365, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2025, 09:14 PM UTC
Resolved
Mar 01, 2025, 10:32 PM UTC
Duration
1h 17m
Detected by Pingoru
Mar 01, 2025, 09:14 PM UTC

Affected components

O365

Update timeline

  1. investigating Mar 01, 2025, 09:14 PM UTC

    Our monitoring is suggesting there are elevated error rates for Office 365 channels. We are currently investigating.

  2. identified Mar 01, 2025, 09:23 PM UTC

    Office365 is currently experiencing an outage preventing users to login. This is also preventing us from sending and importing messages.

  3. monitoring Mar 01, 2025, 09:45 PM UTC

    Office seem to have resolved the issue. We're working through a backlog of imports.

  4. resolved Mar 01, 2025, 10:32 PM UTC

    This incident has been resolved.