Front incident

Errors sending and receiving mail for [Office365] channels

Critical Resolved View vendor source →

Front experienced a critical incident on March 14, 2025 affecting O365, lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2025, 09:49 PM UTC
Resolved
Mar 15, 2025, 12:28 AM UTC
Duration
2h 39m
Detected by Pingoru
Mar 14, 2025, 09:49 PM UTC

Affected components

O365

Update timeline

  1. investigating Mar 14, 2025, 09:49 PM UTC

    We are currently investigating errors sending and receiving email for Office365 channels

  2. identified Mar 14, 2025, 09:51 PM UTC

    We have identified the issue causing errors when sending and receiving mail for Office365 channels and are working towards a resolution.

  3. identified Mar 14, 2025, 09:59 PM UTC

    We are currently deploying a fix for this issue and expect to restore service within 30 minutes

  4. monitoring Mar 14, 2025, 10:17 PM UTC

    We have deployed a fix and are monitoring the situation.

  5. resolved Mar 15, 2025, 12:28 AM UTC

    This incident has been resolved.