Freshservice experienced a minor incident on December 14, 2020 affecting Authentication and Authentication and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
AuthenticationAuthenticationAuthenticationAuthentication
Update timeline
- investigating Dec 14, 2020, 12:10 PM UTC
Due to ongoing issues with Google services, customers might face issues while authenticating into Freshservice using Google. Updates to follow.
- resolved Dec 14, 2020, 12:56 PM UTC
Google services are back to normal, users should not face any issues logging into Freshservice using Google.