Freshdesk incident

Intermittent failures in webhooks

Minor Resolved View vendor source →

Freshdesk experienced a minor incident on June 7, 2024 affecting Workflow & Automations, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2024, 05:35 AM UTC
Resolved
Jun 07, 2024, 07:00 AM UTC
Duration
1h 25m
Detected by Pingoru
Jun 07, 2024, 05:35 AM UTC

Affected components

Workflow & Automations

Update timeline

  1. investigating Jun 07, 2024, 05:35 AM UTC

    We faced intermittent failures in a subset of webhooks in the India region. Issue was identified and fixed by our engineers.

  2. resolved Jun 07, 2024, 07:00 AM UTC