FreshBooks experienced a major incident on September 11, 2025 affecting FreshBooks, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
FreshBooks
Update timeline
- investigating Sep 11, 2025, 04:08 PM UTC
We’re currently experiencing an issue which may prevent new users from accessing FreshBooks after signing up. Our team is currently investigating the cause and we'll post updates as soon as possible.
- monitoring Sep 11, 2025, 04:29 PM UTC
A fix has been implementing and we are monitoring the results.
- resolved Sep 11, 2025, 04:48 PM UTC
This incident has been resolved.