FreshBooks Outage History
FreshBooks is up right nowPingoru has recorded 52 incidents for FreshBooks: 9 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 1 of 720 (0%) |
| July 2026 | 1 | 2 of 744 (0%) |
| August 2026 | 1 | 23 of 744 (3%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 2 | 22 of 521 (4%) |
Incidents, newest first
Minor October 20, 2026 FreshBooks - Component not working 19h 49m FreshBooks
Started Oct 20, 2026, 08:09 PM UTC· resolved Oct 21, 2026, 03:58 PM UTC
- investigating Oct 20, 2026, 08:09 PM UTC
There’s currently an issue with FreshBooks emails sent to Yahoo email users. We’ve identified the problem and are working to fix it; however, at this time, you may not receive emails sent by FreshBooks if you are a Yahoo email user. Please check back for further updates.
- monitoring Oct 20, 2026, 10:01 PM UTC
Some customers with Yahoo email addresses may continue to experience delays receiving emails from FreshBooks, including login codes, verification and password reset emails. We’ve rolled out a change to improve delivery of login-related emails and are monitoring its impact, but some delays may persist. We’re working with our email provider on a full resolution and will post updates here.
- resolved Oct 21, 2026, 03:58 PM UTC
We have resolved the email delivery issue impacting FreshBooks customers with Yahoo email addresses. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.
Minor October 15, 2026 FreshBooks - Components not working 2h 11m FreshBooks, Automatic Expense Import
Started Oct 15, 2026, 04:16 PM UTC· resolved Oct 15, 2026, 06:27 PM UTC
- investigating Oct 15, 2026, 04:16 PM UTC
There’s currently an issue with access to Bank Connections and Bank Reconciliation on FreshBooks. We’ve identified the problem and are working to fix it, however you may be unable to use Bank Reconciliation, as well as import new transactions from your Bank Connections at this time. Please check back for further updates.
- monitoring Oct 15, 2026, 05:25 PM UTC
We have fixed the issue impacting Bank Connections and Bank Reconciliation, and will continue to monitor it to ensure there’s no further downtime. Feel free to check back here for any further updates.
- resolved Oct 15, 2026, 06:27 PM UTC
We have resolved the issue impacting Bank Connections and Bank Reconciliation. Thank you for your patience while we worked to fix the issue.
Notice August 4, 2026 FreshBooks - Investigating Issue 22h 31m FreshBooks, Android App, iOS App
Started Aug 04, 2026, 05:44 PM UTC· resolved Aug 05, 2026, 04:16 PM UTC
- investigating Aug 04, 2026, 05:44 PM UTC
We’re currently investigating reports of an issue with FreshBooks. We will post updates as soon as we have them.
- investigating Aug 04, 2026, 06:02 PM UTC
FreshBooks is currently down, and our team is working hard to get it back up and running. We will post updates as soon as we have them.
- investigating Aug 04, 2026, 06:58 PM UTC
We have identified the issue impacting FreshBooks, and are working quickly to fix it. We will post an update as soon as everything is resolved.
- identified Aug 04, 2026, 06:58 PM UTC
We have identified the issue impacting FreshBooks, and are working quickly to fix it. We will post an update as soon as everything is resolved.
- monitoring Aug 04, 2026, 07:38 PM UTC
We have fixed the issue impacting FreshBooks, and will continue to monitor it to ensure there’s no further downtime. Feel free to check back here for any further updates.
- monitoring Aug 04, 2026, 08:15 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 05, 2026, 04:16 PM UTC
We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.
Minor July 30, 2026 Degraded Performance 1h 33m FreshBooks
Started Jul 30, 2026, 09:59 PM UTC· resolved Jul 30, 2026, 11:33 PM UTC
- investigating Jul 30, 2026, 09:59 PM UTC
We are currently investigating issue affecting Freshbooks overall performance.
- investigating Jul 30, 2026, 10:14 PM UTC
We have identified the issue impacting FreshBooks, and are working quickly to fix it. We will post an update as soon as everything is resolved.
- monitoring Jul 30, 2026, 10:40 PM UTC
We have fixed the issue impacting FreshBooks, and will continue to monitor it to ensure there’s no further downtime. Feel free to check back here for any further updates.
- resolved Jul 30, 2026, 11:33 PM UTC
We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.
Minor June 11, 2026 FreshBooks Mobile iOS App Degraded Performance 1h 12m FreshBooks, iOS App
Started Jun 11, 2026, 04:51 PM UTC· resolved Jun 11, 2026, 06:03 PM UTC
- identified Jun 11, 2026, 04:51 PM UTC
There’s currently an issue with the FreshBooks Mobile iOS App. We’ve identified the problem and are working to fix it, however you may be unable to use the FreshBooks Mobile iOS app at this time. Please access FreshBooks via a Web Browser or via the Android App in the meantime. Please check back for further updates.
- monitoring Jun 11, 2026, 05:17 PM UTC
We have fixed the issue impacting the FreshBooks iOS App, and will continue to monitor it to ensure there’s no further issues. Feel free to check back here for any further updates.
- resolved Jun 11, 2026, 06:03 PM UTC
This issue is now Resolved. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.
Major March 17, 2026 FreshBooks - Access Issues 6h 17m FreshBooks
Started Mar 17, 2026, 10:56 AM UTC· resolved Mar 17, 2026, 05:14 PM UTC
- investigating Mar 17, 2026, 10:56 AM UTC
We’re investigating an issue that may prevent users from signing up for FreshBooks. We’ll provide another update as soon as we have more information.
- resolved Mar 17, 2026, 05:14 PM UTC
We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue.
Critical December 8, 2025 FreshBooks - Inaccessible 1h 23m FreshBooks
Started Dec 08, 2025, 07:33 PM UTC· resolved Dec 08, 2025, 08:57 PM UTC
- investigating Dec 08, 2025, 07:33 PM UTC
FreshBooks is currently down, and our team is working hard to get it back up and running. We will post updates as soon as we have them.
- monitoring Dec 08, 2025, 07:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 08, 2025, 08:57 PM UTC
We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.
Notice October 24, 2025 FreshBooks - FreshBot not working 24m FreshBooks
Started Oct 24, 2025, 02:49 PM UTC· resolved Oct 24, 2025, 03:13 PM UTC
- identified Oct 24, 2025, 02:49 PM UTC
There’s currently an issue with our support chat tool on FreshBooks. We've confirmed the issue is on our vendor's side and while we wait for updates, customers will be unable to use our chat tool to contact us. Instead, please reach out to [email protected] or 1-866-303-6061.
- resolved Oct 24, 2025, 03:13 PM UTC
This incident has been resolved.
Minor June 26, 2025 FreshBooks Payroll - Monitoring 1h 6m FreshBooks
Started Jun 26, 2025, 07:46 PM UTC· resolved Jun 26, 2025, 08:53 PM UTC
- monitoring Jun 26, 2025, 07:46 PM UTC
We are currently monitoring reported issues impacting FreshBooks Payroll, and will continue to monitor it to ensure there are no further issues. Feel free to check back here for any further updates.
- resolved Jun 26, 2025, 08:53 PM UTC
The issue impacting FreshBooks Payroll is now resolved. Thank you for your patience while we worked to fix the issue.
Minor March 7, 2025 FreshBooks - Payroll Onboarding issue 12h 44m FreshBooks
Started Mar 07, 2025, 12:14 AM UTC· resolved Mar 07, 2025, 12:59 PM UTC
- investigating Mar 07, 2025, 12:14 AM UTC
There’s currently an issue with Payroll Onboarding on FreshBooks. We’ve identified the problem and are working to fix it, however, new accounts may not be able to onboard FreshBooks Payroll services at the moment. Please check back for further updates.
- resolved Mar 07, 2025, 12:59 PM UTC
The issue with Payroll Onboarding in FreshBooks has been resolved. All Payroll services are available and ready to be used.