FreshBooks Outage History

FreshBooks is up right now

FreshBooks had 10 outages in the last 2 years totaling 69h 15m of downtime, averaging 0.4 incidents per month.

There were 10 FreshBooks outages since March 7, 2025 totaling 69h 15m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.freshbooks.com

Minor October 20, 2026

FreshBooks - Component not working

Detected by Pingoru
Oct 20, 2026, 08:09 PM UTC
Resolved
Oct 21, 2026, 03:58 PM UTC
Duration
19h 49m
Affected: FreshBooks
Timeline · 3 updates
  1. investigating Oct 20, 2026, 08:09 PM UTC

    There’s currently an issue with FreshBooks emails sent to Yahoo email users. We’ve identified the problem and are working to fix it; however, at this time, you may not receive emails sent by FreshBooks if you are a Yahoo email user. Please check back for further updates.

  2. monitoring Oct 20, 2026, 10:01 PM UTC

    Some customers with Yahoo email addresses may continue to experience delays receiving emails from FreshBooks, including login codes, verification and password reset emails. We’ve rolled out a change to improve delivery of login-related emails and are monitoring its impact, but some delays may persist. We’re working with our email provider on a full resolution and will post updates here.

  3. resolved Oct 21, 2026, 03:58 PM UTC

    We have resolved the email delivery issue impacting FreshBooks customers with Yahoo email addresses. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

Read the full incident report →

Minor October 15, 2026

FreshBooks - Components not working

Detected by Pingoru
Oct 15, 2026, 04:16 PM UTC
Resolved
Oct 15, 2026, 06:27 PM UTC
Duration
2h 11m
Affected: FreshBooksAutomatic Expense Import
Timeline · 3 updates
  1. investigating Oct 15, 2026, 04:16 PM UTC

    There’s currently an issue with access to Bank Connections and Bank Reconciliation on FreshBooks. We’ve identified the problem and are working to fix it, however you may be unable to use Bank Reconciliation, as well as import new transactions from your Bank Connections at this time. Please check back for further updates.

  2. monitoring Oct 15, 2026, 05:25 PM UTC

    We have fixed the issue impacting Bank Connections and Bank Reconciliation, and will continue to monitor it to ensure there’s no further downtime. Feel free to check back here for any further updates.

  3. resolved Oct 15, 2026, 06:27 PM UTC

    We have resolved the issue impacting Bank Connections and Bank Reconciliation. Thank you for your patience while we worked to fix the issue.

Read the full incident report →

Notice August 4, 2026

FreshBooks - Investigating Issue

Detected by Pingoru
Aug 04, 2026, 05:44 PM UTC
Resolved
Aug 05, 2026, 04:16 PM UTC
Duration
22h 31m
Affected: FreshBooksAndroid AppiOS App
Timeline · 7 updates
  1. investigating Aug 04, 2026, 05:44 PM UTC

    We’re currently investigating reports of an issue with FreshBooks. We will post updates as soon as we have them.

  2. investigating Aug 04, 2026, 06:02 PM UTC

    FreshBooks is currently down, and our team is working hard to get it back up and running. We will post updates as soon as we have them.

  3. investigating Aug 04, 2026, 06:58 PM UTC

    We have identified the issue impacting FreshBooks, and are working quickly to fix it. We will post an update as soon as everything is resolved.

  4. identified Aug 04, 2026, 06:58 PM UTC

    We have identified the issue impacting FreshBooks, and are working quickly to fix it. We will post an update as soon as everything is resolved.

  5. monitoring Aug 04, 2026, 07:38 PM UTC

    We have fixed the issue impacting FreshBooks, and will continue to monitor it to ensure there’s no further downtime. Feel free to check back here for any further updates.

  6. monitoring Aug 04, 2026, 08:15 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Aug 05, 2026, 04:16 PM UTC

    We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

Read the full incident report →

Minor July 30, 2026

Degraded Performance

Detected by Pingoru
Jul 30, 2026, 09:59 PM UTC
Resolved
Jul 30, 2026, 11:33 PM UTC
Duration
1h 33m
Affected: FreshBooks
Timeline · 4 updates
  1. investigating Jul 30, 2026, 09:59 PM UTC

    We are currently investigating issue affecting Freshbooks overall performance.

  2. investigating Jul 30, 2026, 10:14 PM UTC

    We have identified the issue impacting FreshBooks, and are working quickly to fix it. We will post an update as soon as everything is resolved.

  3. monitoring Jul 30, 2026, 10:40 PM UTC

    We have fixed the issue impacting FreshBooks, and will continue to monitor it to ensure there’s no further downtime. Feel free to check back here for any further updates.

  4. resolved Jul 30, 2026, 11:33 PM UTC

    We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

Read the full incident report →

Minor June 11, 2026

FreshBooks Mobile iOS App Degraded Performance

Detected by Pingoru
Jun 11, 2026, 04:51 PM UTC
Resolved
Jun 11, 2026, 06:03 PM UTC
Duration
1h 12m
Affected: FreshBooksiOS App
Timeline · 3 updates
  1. identified Jun 11, 2026, 04:51 PM UTC

    There’s currently an issue with the FreshBooks Mobile iOS App. We’ve identified the problem and are working to fix it, however you may be unable to use the FreshBooks Mobile iOS app at this time. Please access FreshBooks via a Web Browser or via the Android App in the meantime. Please check back for further updates.

  2. monitoring Jun 11, 2026, 05:17 PM UTC

    We have fixed the issue impacting the FreshBooks iOS App, and will continue to monitor it to ensure there’s no further issues. Feel free to check back here for any further updates.

  3. resolved Jun 11, 2026, 06:03 PM UTC

    This issue is now Resolved. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

Read the full incident report →

Major March 17, 2026

FreshBooks - Access Issues

Detected by Pingoru
Mar 17, 2026, 10:56 AM UTC
Resolved
Mar 17, 2026, 05:14 PM UTC
Duration
6h 17m
Affected: FreshBooks
Timeline · 2 updates
  1. investigating Mar 17, 2026, 10:56 AM UTC

    We’re investigating an issue that may prevent users from signing up for FreshBooks. We’ll provide another update as soon as we have more information.

  2. resolved Mar 17, 2026, 05:14 PM UTC

    We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue.

Read the full incident report →

Critical December 8, 2025

FreshBooks - Inaccessible

Detected by Pingoru
Dec 08, 2025, 07:33 PM UTC
Resolved
Dec 08, 2025, 08:57 PM UTC
Duration
1h 23m
Affected: FreshBooks
Timeline · 3 updates
  1. investigating Dec 08, 2025, 07:33 PM UTC

    FreshBooks is currently down, and our team is working hard to get it back up and running. We will post updates as soon as we have them.

  2. monitoring Dec 08, 2025, 07:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 08, 2025, 08:57 PM UTC

    We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

Read the full incident report →

Notice October 24, 2025

FreshBooks - FreshBot not working

Detected by Pingoru
Oct 24, 2025, 02:49 PM UTC
Resolved
Oct 24, 2025, 03:13 PM UTC
Duration
24m
Affected: FreshBooks
Timeline · 2 updates
  1. identified Oct 24, 2025, 02:49 PM UTC

    There’s currently an issue with our support chat tool on FreshBooks. We've confirmed the issue is on our vendor's side and while we wait for updates, customers will be unable to use our chat tool to contact us. Instead, please reach out to [email protected] or 1-866-303-6061.

  2. resolved Oct 24, 2025, 03:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 26, 2025

FreshBooks Payroll - Monitoring

Detected by Pingoru
Jun 26, 2025, 07:46 PM UTC
Resolved
Jun 26, 2025, 08:53 PM UTC
Duration
1h 6m
Affected: FreshBooks
Timeline · 2 updates
  1. monitoring Jun 26, 2025, 07:46 PM UTC

    We are currently monitoring reported issues impacting FreshBooks Payroll, and will continue to monitor it to ensure there are no further issues. Feel free to check back here for any further updates.

  2. resolved Jun 26, 2025, 08:53 PM UTC

    The issue impacting FreshBooks Payroll is now resolved. Thank you for your patience while we worked to fix the issue.

Read the full incident report →

Minor March 7, 2025

FreshBooks - Payroll Onboarding issue

Detected by Pingoru
Mar 07, 2025, 12:14 AM UTC
Resolved
Mar 07, 2025, 12:59 PM UTC
Duration
12h 44m
Affected: FreshBooks
Timeline · 2 updates
  1. investigating Mar 07, 2025, 12:14 AM UTC

    There’s currently an issue with Payroll Onboarding on FreshBooks. We’ve identified the problem and are working to fix it, however, new accounts may not be able to onboard FreshBooks Payroll services at the moment. Please check back for further updates.

  2. resolved Mar 07, 2025, 12:59 PM UTC

    The issue with Payroll Onboarding in FreshBooks has been resolved. All Payroll services are available and ready to be used.

Read the full incident report →