FP Sign incident

Errors when opening request creation

Minor Resolved View vendor source →

FP Sign experienced a minor incident on January 27, 2026 affecting FP Sign Portal, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 08:13 AM UTC
Resolved
Jan 27, 2026, 09:39 AM UTC
Duration
1h 25m
Detected by Pingoru
Jan 27, 2026, 08:13 AM UTC

Affected components

FP Sign Portal

Update timeline

  1. investigating Jan 27, 2026, 08:13 AM UTC

    Currently errors may appear when signing or starting requests. We are investigating the issue.

  2. identified Jan 27, 2026, 08:31 AM UTC

    Workflow creation is working again. The signing of documents might still be a bit slow.

  3. identified Jan 27, 2026, 08:33 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jan 27, 2026, 09:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 27, 2026, 09:39 AM UTC

    This incident has been resolved.