Fourthline experienced a minor incident on July 25, 2023 affecting Identity Verification and Case Review Portal and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Identity VerificationCase Review PortalQualified Electronic Signature
Update timeline
- investigating Jul 25, 2023, 03:14 PM UTC
We are currently experiencing a degradation of performance on our APIs. We are currently investigating the issue.
- identified Jul 25, 2023, 03:23 PM UTC
We have identified the cause of the issue and are working on a fix.
- monitoring Jul 25, 2023, 03:45 PM UTC
We have applied a fix and we are monitoring the health of our APIs.
- resolved Jul 25, 2023, 04:13 PM UTC
The health of our APIs is back to normal.