Fourthline incident

Degradation of Service

Minor Resolved View vendor source →

Fourthline experienced a minor incident on July 30, 2024 affecting Qualified Electronic Signature and Signature QTSPs, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 10:23 AM UTC
Resolved
Jul 30, 2024, 12:12 PM UTC
Duration
1h 48m
Detected by Pingoru
Jul 30, 2024, 10:23 AM UTC

Affected components

Qualified Electronic SignatureSignature QTSPs

Update timeline

  1. investigating Jul 30, 2024, 10:54 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 30, 2024, 10:57 AM UTC

    A third-party service for Qualified Electronic Signature is partially unavailable.

  3. resolved Jul 30, 2024, 12:12 PM UTC

    Today, a third-party service for Qualified Electronic Signature was partially unavailable from 12.03 to 14:06 CET , which might impacted the Identity Verification flows. Clients were asked to retry during this period or could successfully retry after 14:04 CET.