Fourthline experienced a minor incident on September 9, 2024 affecting Identity Verification and Client Authentication and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Identity VerificationClient AuthenticationCase Review PortalAML Screening & MonitoringDocument AuthenticationWeb SDKApp Drop-inQualified Electronic SignatureSignature QTSPsFourthline Hub
Update timeline
- investigating Sep 09, 2024, 11:37 AM UTC
We are currently investigating this issue.
- monitoring Sep 09, 2024, 11:44 AM UTC
We have applied a fix and are monitoring the situation.
- resolved Sep 09, 2024, 11:53 AM UTC
This incident has been resolved.