Fourthline incident

Degraded Performance

Minor Resolved View vendor source →

Fourthline experienced a minor incident on July 25, 2025 affecting Identity Verification, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2025, 05:51 AM UTC
Resolved
Jul 25, 2025, 06:48 AM UTC
Duration
56m
Detected by Pingoru
Jul 25, 2025, 05:51 AM UTC

Affected components

Identity Verification

Update timeline

  1. identified Jul 25, 2025, 05:51 AM UTC

    We are having issues in our platform that causes degraded performance. We have identified the issue and resolving it.

  2. identified Jul 25, 2025, 06:14 AM UTC

    We are applying the fix.

  3. monitoring Jul 25, 2025, 06:22 AM UTC

    We have successfully applied the solution. The systems are healthy. We are actively monitoring.

  4. resolved Jul 25, 2025, 06:48 AM UTC

    We confirm that our platform is fully back to normal.