Fourthline incident

QES impacting Identity Verification flows

Minor Resolved View vendor source →

Fourthline experienced a minor incident on August 17, 2025 affecting Qualified Electronic Signature, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2025, 02:41 PM UTC
Resolved
Aug 17, 2025, 03:43 PM UTC
Duration
1h 1m
Detected by Pingoru
Aug 17, 2025, 02:41 PM UTC

Affected components

Qualified Electronic Signature

Update timeline

  1. investigating Aug 17, 2025, 02:41 PM UTC

    Unfortunately, we are experienced a degradation of our Signing service due to issues with a third-party service for Qualified Electronic Signature . We will provide an update as soon as it is available.

  2. monitoring Aug 17, 2025, 02:42 PM UTC

    The issues are with a third-party service. We will provide an update as soon as it is available.

  3. resolved Aug 17, 2025, 03:43 PM UTC

    This incident has been resolved.