Fourthline incident

QES impacting Identity Verification flows

Minor Resolved View vendor source →

Fourthline experienced a minor incident on January 16, 2026 affecting Signature QTSPs, lasting 4h 34m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2026, 11:01 AM UTC
Resolved
Jan 16, 2026, 03:36 PM UTC
Duration
4h 34m
Detected by Pingoru
Jan 16, 2026, 11:01 AM UTC

Affected components

Signature QTSPs

Update timeline

  1. investigating Jan 16, 2026, 11:01 AM UTC

    There is an ongoing issue with our secondary QTSP provider

  2. investigating Jan 16, 2026, 03:33 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 16, 2026, 03:36 PM UTC

    This incident has been resolved.