Fourth experienced a critical incident on August 21, 2026 affecting HR (UK) and Payroll, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 21, 2026, 03:42 PM UTC
We are aware of a critical incident that may be affecting some of our customers. This is incident is currently being investigated to determine the root cause of the issue. Status and updates will continue here every 30 minutes until the incident has been resolved. We apologise for this disruption to your service.
- monitoring Aug 21, 2026, 04:15 PM UTC
We are observing signs of recovery and are monitoring the situation closely. A further update will be posted once the issue is fully resolved. We apologise for any disruption to your service.
- resolved Aug 21, 2026, 05:06 PM UTC
We are confident that the issue has been resolved and customers are now able to login to People System. We apologise for this disruption to your service.