Fourth experienced a critical incident on August 13, 2026 affecting Inventory (Stock R9), lasting 3d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 13, 2026, 01:21 PM UTC
We are aware of a critical incident that may be affecting some of our customers. This is incident is currently being investigated to determine the root cause of the issue. Status and updates will continue here every 30 minutes until the incident has been resolved. We apologise for this disruption to your service.
- investigating Aug 13, 2026, 01:51 PM UTC
We are starting to see early signs of recovery and customers may be able to now access the system. We will provide further updates as they become available. Status and updates will continue here every 30 minutes until the incident has been resolved. We apologise for this disruption to your service.
- monitoring Aug 13, 2026, 02:06 PM UTC
We believe that the issue has been resolved and customers are now able to login to Inventory. The next update will be provided upon confirmation of resolution. We apologise for this disruption to your service.
- resolved Aug 16, 2026, 06:25 PM UTC
This incident has been resolved.