Fourth experienced a major incident on October 25, 2025 affecting Analytics and Applicant Tracking System (ATS) and 1 more component, lasting 6d 10h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 25, 2025, 06:37 AM UTC
As part of our ongoing commitment to security, Fourth is implementing a mandatory password reset for users of the Fourth Single Sign-On (SSO) platform. The next time you log in, you’ll be prompted to reset your password. Simply select “Forgot username or password” and follow the instructions to create a new one. This is a planned update — no action is required until your next login.
- monitoring Oct 27, 2025, 09:45 AM UTC
As part of our ongoing commitment to security, Fourth is implementing a mandatory password reset for users of the Fourth Single Sign-On (SSO) platform. The next time you log in, you will be informed your credentials are incorrect. Simply select “Forgot username or password” and follow the instructions to create a new one. This is a planned update — no action is required until your next login.
- resolved Oct 31, 2025, 05:32 PM UTC
This incident has been resolved.