Fourth experienced a notice incident on July 19, 2024 affecting Analytics and Phone System and 1 more component, lasting 2d 4h. The incident has been resolved; the full update timeline is below.
Affected components
AnalyticsPhone SystemHotSchedules Web ApplicationInventoryApplicant Tracking System (ATS)Help Centre & ChatHotSchedules Mobile ApplicationPurchasing & Inventory (Adaco)EngageRecipe & Menu Engineering (Starchef)
Update timeline
- investigating Jul 19, 2024, 08:40 AM UTC
Fourth is aware of reports of a significant Microsoft outage. We can confirm that this is NOT impacting the availability of the Fourth platform. We are continuing to monitor the situation and will provide updates when they become available.
- investigating Jul 19, 2024, 08:57 AM UTC
Fourth is aware of reports of a significant Crowdstrike/Microsoft outage. We can confirm that this is NOT impacting the availability of the Fourth platform. We are continuing to monitor the situation and will provide updates when they become available.
- resolved Jul 21, 2024, 01:29 PM UTC
This incident has been resolved.