FortiAppSec Cloud incident

FortiAppSec Cloud Management Console Partial Outage

Major Resolved View vendor source →

FortiAppSec Cloud experienced a major incident on August 7, 2025 affecting FortiAppSec Cloud Management Portal and FortiAppSec Cloud Management API and 1 more component, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 08:53 AM UTC
Resolved
Aug 07, 2025, 11:13 AM UTC
Duration
2h 19m
Detected by Pingoru
Aug 07, 2025, 08:53 AM UTC

Affected components

FortiAppSec Cloud Management PortalFortiAppSec Cloud Management APIFortiCloud Unified SSO Service

Update timeline

  1. investigating Aug 07, 2025, 08:53 AM UTC

    There is an issue with the authentication service provided by FortiCloud. We have already contacted the FortiCloud team, and they are currently working on urgently investigating this problem.

  2. investigating Aug 07, 2025, 09:15 AM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 07, 2025, 09:16 AM UTC

    We are continuing to investigate this issue.

  4. investigating Aug 07, 2025, 11:04 AM UTC

    We are continuing to investigate this issue with FortiCloud team

  5. resolved Aug 07, 2025, 11:13 AM UTC

    There is an issue with the authentication service provided by FortiCloud, and now the issue is resolved.