FortiSandbox Outage History

FortiSandbox had 10 outages in the last 2 years totaling 52h 45m of downtime — averaging 0.4 incidents per month.

There were 10 FortiSandbox outages since October 21, 2025 totaling 52h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.fortisandboxcloud.forticloud.com

Notice September 7, 2026

Automated Recovery

Detected by Pingoru: Sep 07, 2026, 01:47 PM UTC
Resolved: Sep 07, 2026, 01:49 PM UTC
Duration: 2m

Timeline · 2 updates

investigating Sep 07, 2026, 01:47 PM UTC

Incident for openstack: Internal Server Error
resolved Sep 07, 2026, 01:49 PM UTC

This incident has been resolved.

Read the full incident report →

Major March 18, 2026

FortiStack platform issue

Detected by Pingoru: Mar 18, 2026, 03:30 AM UTC
Resolved: Mar 18, 2026, 06:00 PM UTC
Duration: 14h 30m

Affected: FortiSandbox Cloud PortalFortiStack

Timeline · 2 updates

investigating Mar 18, 2026, 06:18 PM UTC

We are currently investigating this issue.
resolved Mar 18, 2026, 06:18 PM UTC

This incident has been resolved.

Read the full incident report →

Minor March 10, 2026

network unstable

Detected by Pingoru: Mar 10, 2026, 06:34 PM UTC
Resolved: Mar 10, 2026, 06:42 PM UTC
Duration: 8m

Affected: FortiSandbox Cloud Portal

Timeline · 2 updates

investigating Mar 11, 2026, 07:03 PM UTC

We are currently investigating this issue.
resolved Mar 11, 2026, 07:03 PM UTC

This incident has been resolved.

Read the full incident report →

Notice March 10, 2026

March 2026: FortiSandbox incident

Detected by Pingoru: Mar 10, 2026, 06:34 PM UTC
Resolved: Mar 10, 2026, 06:42 PM UTC
Duration: 8m

Timeline · 2 updates

investigating Mar 10, 2026, 06:34 PM UTC

Incident for openstack: Post "https://FRN-pr-vn-01.corp.fortinet.com:5000/v3/auth/tokens": dial tcp 10.78.5.2:5000: connect: no route to host
resolved Mar 10, 2026, 06:42 PM UTC

This incident has been resolved.

Read the full incident report →

Critical February 9, 2026

FortiSandbox Cloud PaaS ca-west-1 Region Down

Detected by Pingoru: Feb 09, 2026, 07:40 AM UTC
Resolved: Feb 09, 2026, 03:20 PM UTC
Duration: 7h 40m

Affected: FortiSandbox Cloud Portal

Timeline · 2 updates

investigating Feb 09, 2026, 04:05 PM UTC

We are currently investigating this issue.
resolved Feb 09, 2026, 04:06 PM UTC

This incident has been resolved.

Read the full incident report →

Minor February 8, 2026

network maintenance

Detected by Pingoru: Feb 08, 2026, 09:00 AM UTC
Resolved: Feb 09, 2026, 02:39 AM UTC
Duration: 17h 39m

Affected: FortiSandbox Cloud PortalFortiStack

Timeline · 5 updates

investigating Feb 09, 2026, 02:16 AM UTC

We are currently investigating this issue.
investigating Feb 09, 2026, 02:25 AM UTC

We are continuing to investigate this issue.
investigating Feb 09, 2026, 02:26 AM UTC

We are continuing to investigate this issue.
investigating Feb 09, 2026, 02:27 AM UTC

We are continuing to investigate this issue.
resolved Feb 09, 2026, 02:39 AM UTC

This incident has been resolved.

Read the full incident report →

Minor December 18, 2025

ISP Network Unstable

Detected by Pingoru: Dec 18, 2025, 08:15 AM UTC
Resolved: Dec 18, 2025, 01:45 PM UTC
Duration: 5h 30m

Affected: FortiSandbox Cloud Portal

Timeline · 2 updates

investigating Dec 18, 2025, 06:46 PM UTC

ISP network is unstable during the incident period, some customers may experienced latency and connection lost issue.
resolved Dec 18, 2025, 06:46 PM UTC

This incident has been resolved.

Read the full incident report →

Major December 17, 2025

Plano DC Internet Flapping

Detected by Pingoru: Dec 17, 2025, 01:15 AM UTC
Resolved: Dec 17, 2025, 01:37 AM UTC
Duration: 22m

Affected: FortiSandbox Cloud Portal

Timeline · 2 updates

investigating Dec 17, 2025, 06:18 PM UTC

We are currently investigating this issue.
resolved Dec 17, 2025, 06:18 PM UTC

This incident has been resolved.

Read the full incident report →

Critical November 12, 2025

FortiSandbox Cloud control-plane issue

Detected by Pingoru: Nov 12, 2025, 10:45 PM UTC
Resolved: Nov 13, 2025, 12:30 AM UTC
Duration: 1h 45m

Affected: FortiSandbox Cloud PortalFortiSandbox Cloud PortalFortiSandbox Cloud Portal

Timeline · 2 updates

investigating Nov 13, 2025, 01:16 AM UTC

We are currently investigating this issue.
resolved Nov 13, 2025, 01:16 AM UTC

This incident has been resolved.

Read the full incident report →

Notice October 21, 2025

facility issue in Plano DC

Detected by Pingoru: Oct 21, 2025, 12:30 PM UTC
Resolved: Oct 21, 2025, 05:30 PM UTC
Duration: 4h 59m

Affected: FortiSandbox Cloud PortalFortiStack

Timeline · 2 updates

investigating Oct 21, 2025, 01:51 PM UTC

We are currently investigating this issue.
resolved Oct 21, 2025, 04:06 PM UTC

This incident has been resolved.

Read the full incident report →