Automated Recovery
Timeline · 2 updates
- investigating May 15, 2026, 03:18 AM UTC
Incident for django health: 404 Not Found 404 Not Found nginx (status code: 404)
- resolved May 15, 2026, 03:49 AM UTC
This incident has been resolved.
FortiSandbox Outage History
FortiSandbox is up right nowFortiSandbox had 14 outages in the last 2 years totaling 67h 35m of downtime — averaging 0.6 incidents per month.
There were 14 FortiSandbox outages since May 26, 2024 totaling 67h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.
FortiStack platform issue
Affected: FortiSandbox Cloud PortalFortiStack
Timeline · 2 updates
- investigating Mar 18, 2026, 06:18 PM UTC
We are currently investigating this issue.
- resolved Mar 18, 2026, 06:18 PM UTC
This incident has been resolved.
network unstable
Affected: FortiSandbox Cloud Portal
Timeline · 2 updates
- investigating Mar 11, 2026, 07:03 PM UTC
We are currently investigating this issue.
- resolved Mar 11, 2026, 07:03 PM UTC
This incident has been resolved.
March 2026: FortiSandbox incident
Timeline · 2 updates
- investigating Mar 10, 2026, 06:34 PM UTC
Incident for openstack: Post "https://FRN-pr-vn-01.corp.fortinet.com:5000/v3/auth/tokens": dial tcp 10.78.5.2:5000: connect: no route to host
- resolved Mar 10, 2026, 06:42 PM UTC
This incident has been resolved.
FortiSandbox Cloud PaaS ca-west-1 Region Down
Affected: FortiSandbox Cloud Portal
Timeline · 2 updates
- investigating Feb 09, 2026, 04:05 PM UTC
We are currently investigating this issue.
- resolved Feb 09, 2026, 04:06 PM UTC
This incident has been resolved.
network maintenance
Affected: FortiSandbox Cloud PortalFortiStack
Timeline · 5 updates
- investigating Feb 09, 2026, 02:16 AM UTC
We are currently investigating this issue.
- investigating Feb 09, 2026, 02:25 AM UTC
We are continuing to investigate this issue.
- investigating Feb 09, 2026, 02:26 AM UTC
We are continuing to investigate this issue.
- investigating Feb 09, 2026, 02:27 AM UTC
We are continuing to investigate this issue.
- resolved Feb 09, 2026, 02:39 AM UTC
This incident has been resolved.
ISP Network Unstable
Affected: FortiSandbox Cloud Portal
Timeline · 2 updates
- investigating Dec 18, 2025, 06:46 PM UTC
ISP network is unstable during the incident period, some customers may experienced latency and connection lost issue.
- resolved Dec 18, 2025, 06:46 PM UTC
This incident has been resolved.
Plano DC Internet Flapping
Affected: FortiSandbox Cloud Portal
Timeline · 2 updates
- investigating Dec 17, 2025, 06:18 PM UTC
We are currently investigating this issue.
- resolved Dec 17, 2025, 06:18 PM UTC
This incident has been resolved.
FortiSandbox Cloud control-plane issue
Affected: FortiSandbox Cloud PortalFortiSandbox Cloud PortalFortiSandbox Cloud Portal
Timeline · 2 updates
- investigating Nov 13, 2025, 01:16 AM UTC
We are currently investigating this issue.
- resolved Nov 13, 2025, 01:16 AM UTC
This incident has been resolved.
facility issue in Plano DC
Affected: FortiSandbox Cloud PortalFortiStack
Timeline · 2 updates
- investigating Oct 21, 2025, 01:51 PM UTC
We are currently investigating this issue.
- resolved Oct 21, 2025, 04:06 PM UTC
This incident has been resolved.
There is currently an issue at backend on US and the team is investigating.
Affected: FortiSandbox Cloud Portal
Timeline · 2 updates
- investigating Aug 29, 2025, 07:54 AM UTC
We are currently investigating this issue.
- resolved Aug 29, 2025, 04:44 PM UTC
This incident has been resolved.
DNS issue
Affected: FortiSandbox Cloud PortalFortiSandbox Cloud PortalFortiSandbox Cloud PortalForticare ServiceForticare ServiceForticare ServiceFortiStackFortiStackFortiStack
Timeline · 2 updates
- investigating Jan 17, 2025, 07:12 AM UTC
We are currently experiencing a DNS issue. Our team is actively investigating the root cause, and we sincerely apologize for any inconvenience this may cause. We will provide regular updates as we work toward a resolution.
- resolved Jan 17, 2025, 07:48 AM UTC
This incident has been resolved.
FortiStack Storage Network Incident
Affected: FortiSandbox Cloud PortalFortiStack
Timeline · 2 updates
- investigating Oct 09, 2024, 06:41 PM UTC
We are currently investigating this issue.
- resolved Oct 09, 2024, 06:41 PM UTC
This incident has been resolved.
the FortiSandbox PaaS and On-Premise deployment were degraded
Timeline · 1 update
- resolved Jun 10, 2024, 09:05 PM UTC
The Windows Cloud VM services used by the FortiSandbox SaaS and On-Premise deployment were degraded. The issue started after the front-end controller server was re-configured for additional security checks. However, such devices do not support that feature yet. impact time range: SV10: from 2024-06-05 11:00 PDT to 2024-06-07 10:30 PDT BBY: from 2024-06-04 17:45 PDT to 2024-06-07 10:30 PDT