FortiGate Outage History

FortiGate is up right now

Pingoru has recorded 54 incidents for FortiGate: 25 in the last 12 months and 3 in the last 90 days.

Source: status.fortigate.forticloud.com

54incidents recorded
25last 12 months
3last 90 days
20 hourstypical duration
Incidents per month
048AprMayJunJulAugSepOctNov2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking FortiGate in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026314 of 720 (2%)
May 202630 of 744 (0%)
June 202632 of 720 (0%)
July 202670 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202610 of 744 (0%)
November 202620 of 279 (0%)

Incidents, newest first

Major October 21, 2025 Plano DC issue and impact other Domain also 4h 2m Global, Europe, US, Japan and 1 more

Started Oct 21, 2025, 01:59 PM UTC· resolved Oct 21, 2025, 06:01 PM UTC

  1. investigating Oct 21, 2025, 01:59 PM UTC

    We are currently experiencing facility issue at Plano DC, it impact some service. our team is actively monitoring the status.

  2. investigating Oct 21, 2025, 02:19 PM UTC

    Service recovered ONLY US domain impact

  3. resolved Oct 21, 2025, 06:01 PM UTC

    Service recovered ONLY US domain impact

Read the full incident report →

Major October 21, 2025 US Plano DC facility issue 4h 14m US, Fortinet Common Infrustracture

Started Oct 21, 2025, 01:48 PM UTC· resolved Oct 21, 2025, 06:03 PM UTC

  1. investigating Oct 21, 2025, 01:48 PM UTC

    We are currently experiencing facility issue at Plano DC and impact some service, our team is actively monitoring the status.

  2. investigating Oct 21, 2025, 01:54 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 21, 2025, 06:03 PM UTC

    Service recovered, only US domain impact.

Read the full incident report →

Notice October 5, 2025 Facility issue at Plano DC 1h 8m US, Fortinet Common Infrustracture

Started Oct 05, 2025, 01:45 AM UTC· resolved Oct 05, 2025, 02:53 AM UTC

  1. investigating Oct 05, 2025, 01:45 AM UTC

    We are currently experiencing facility issue at Plano DC and our team is actively monitoring the status.

  2. monitoring Oct 05, 2025, 01:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 05, 2025, 01:47 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 05, 2025, 02:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 30, 2025 Partial outage on FortiGate Cloud 5h 2m US, Fortinet Common Infrustracture

Started Aug 30, 2025, 01:41 AM UTC· resolved Aug 30, 2025, 06:43 AM UTC

  1. investigating Aug 30, 2025, 01:41 AM UTC

    We are currently experiencing platform issue that is affecting FortiGate Cloud service. Our team is actively investigating the issue, and we sincerely apologize for any inconvenience caused. We will provide updates as we work toward a resolution.

  2. investigating Aug 30, 2025, 01:49 AM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 30, 2025, 01:50 AM UTC

    We are continuing to investigate this issue.

  4. resolved Aug 30, 2025, 06:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 29, 2025 Partial outage on FortiGate Cloud 3h 45m US, Fortinet Common Infrustracture

Started Aug 29, 2025, 04:19 AM UTC· resolved Aug 29, 2025, 08:04 AM UTC

  1. investigating Aug 29, 2025, 04:19 AM UTC

    Partial outage on FortiGate Cloud (US domain) We are currently experiencing platform issue that is affecting some FortiGate Cloud service. Our team is actively investigating the issue, and we sincerely apologize for any inconvenience caused. We will provide updates as we work toward a resolution.

  2. resolved Aug 29, 2025, 08:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 29, 2025 Potential Outage 4h 32m US

Started Aug 29, 2025, 03:32 AM UTC· resolved Aug 29, 2025, 08:04 AM UTC

  1. investigating Aug 29, 2025, 03:32 AM UTC

    A potential issue has been detected by the system. We are currently investigating the situation and will provide further updates if a customer-impacting service issue is confirmed.

  2. resolved Aug 29, 2025, 08:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 28, 2025 User Login Issue 1h 4m

Started Aug 28, 2025, 03:21 PM UTC· resolved Aug 28, 2025, 04:25 PM UTC

  1. resolved Aug 28, 2025, 03:30 PM UTC

    The FortiGate Cloud team received a ticket at 08:21 AM Pacific Time reporting that some customers were unable to log in to the service. The issue was resolved by 09:25 AM. The incident was caused by a technical issue that affected a small portion of customers.

Read the full incident report →

Notice July 26, 2025 Potential Outage 4h 21m Global

Started Jul 26, 2025, 01:37 PM UTC· resolved Jul 26, 2025, 05:59 PM UTC

  1. investigating Jul 26, 2025, 01:37 PM UTC

    A potential issue has been detected by the system. We are currently investigating the situation and will provide further updates if a customer-impacting service issue is confirmed.

  2. resolved Jul 26, 2025, 05:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 16, 2025 Partial outage 2h 10m Global, Europe, US, Japan and 1 more

Started Jul 16, 2025, 04:24 PM UTC· resolved Jul 16, 2025, 06:34 PM UTC

  1. investigating Jul 16, 2025, 04:24 PM UTC

    Partial outage on FortiGate Cloud We are currently experiencing network issue that is affecting FortiGate Cloud service. Our team is actively investigating the issue, and we sincerely apologize for any inconvenience caused. We will provide updates as we work toward a resolution.

  2. resolved Jul 16, 2025, 06:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 19, 2025 FortiCare Service interruption 6h 3m

Started May 19, 2025, 07:52 AM UTC· resolved May 19, 2025, 01:55 PM UTC

  1. resolved May 19, 2025, 07:52 AM UTC

    A FortiCare service interruption affected FortiGate Cloud Service between May 19, 07:52 UTC and 13:55 UTC, preventing users from logging in during this period.

Read the full incident report →

Critical May 15, 2025 FortiGate Cloud EU Outage 1h 4m Europe

Started May 15, 2025, 07:17 PM UTC· resolved May 15, 2025, 08:22 PM UTC

  1. investigating May 15, 2025, 07:17 PM UTC

    A network issue is currently affecting the FortiGate Cloud EU domain. We are currently investigating the issue

  2. resolved May 15, 2025, 08:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 18, 2025 Service outage 1h 7m Global, Europe, US, Japan

Started Mar 18, 2025, 03:40 PM UTC· resolved Mar 18, 2025, 04:48 PM UTC

  1. investigating Mar 18, 2025, 03:40 PM UTC

    The system is currently experiencing technical difficulty, investigation underway.

  2. resolved Mar 18, 2025, 04:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 18, 2025 Potential Outage 7h 46m Europe

Started Mar 18, 2025, 09:02 AM UTC· resolved Mar 18, 2025, 04:48 PM UTC

  1. investigating Mar 18, 2025, 09:02 AM UTC

    A potential issue has been detected by the system. We are currently investigating the situation and will provide further updates if a customer-impacting service issue is confirmed.

  2. resolved Mar 18, 2025, 04:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 7, 2025 Potential Outage 13h 11m Europe

Started Feb 07, 2025, 04:04 AM UTC· resolved Feb 07, 2025, 05:16 PM UTC

  1. investigating Feb 07, 2025, 04:04 AM UTC

    A potential issue has been detected by the system. We are currently investigating the situation and will provide further updates if a customer-impacting service issue is confirmed.

  2. resolved Feb 07, 2025, 05:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 7, 2025 infrastructure Upgrade 1h 50m Global, Europe, US, Japan and 1 more

Started Feb 07, 2025, 01:21 AM UTC· resolved Feb 07, 2025, 03:12 AM UTC

  1. investigating Feb 07, 2025, 01:21 AM UTC

    We are currently conductin infrastructure upgrade

  2. resolved Feb 07, 2025, 03:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 6, 2025 Potential Outage 18h 38m Japan

Started Feb 06, 2025, 06:44 AM UTC· resolved Feb 07, 2025, 01:22 AM UTC

  1. investigating Feb 06, 2025, 06:44 AM UTC

    A potential issue has been detected by the system. We are currently investigating the situation and will provide further updates if a customer-impacting service issue is confirmed.

  2. resolved Feb 07, 2025, 01:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 3, 2025 Potential Outage 4h 42m Japan

Started Feb 03, 2025, 10:05 PM UTC· resolved Feb 04, 2025, 02:47 AM UTC

  1. investigating Feb 03, 2025, 10:05 PM UTC

    A potential issue has been detected by the system. We are currently investigating the situation and will provide further updates if a customer-impacting service issue is confirmed.

  2. resolved Feb 04, 2025, 02:47 AM UTC

    This incident has been resolved.

  3. postmortem Feb 04, 2025, 04:00 PM UTC

    Issued happened from 2:30PM PST to 3:00PM PST on February 4, 2025 due to network loop in DC

Read the full incident report →

Notice January 24, 2025 Potential Outage 2m Europe

Started Jan 24, 2025, 10:39 PM UTC· resolved Jan 24, 2025, 10:41 PM UTC

  1. investigating Jan 24, 2025, 10:39 PM UTC

    A potential issue has been detected by the system. We are currently investigating the situation and will provide further updates if a customer-impacting service issue is confirmed.

  2. resolved Jan 24, 2025, 10:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 23, 2025 FIO network issue 1d 2h Global, Fortinet Common Infrustracture

Started Jan 23, 2025, 10:40 PM UTC· resolved Jan 25, 2025, 01:23 AM UTC

  1. investigating Jan 23, 2025, 10:40 PM UTC

    Partial outage on FortiGate Cloud We are currently experiencing network issue that is affecting FortiGate Cloud service. Our team is actively investigating the issue, and we sincerely apologize for any inconvenience caused. We will provide updates as we work toward a resolution.

  2. identified Jan 24, 2025, 10:42 PM UTC

    Partial outage on FortiGate Cloud We are currently experiencing network issue that is affecting FortiGate Cloud service. Our team is actively investigating the issue, and we sincerely apologize for any inconvenience caused. We will provide updates as we work toward a resolution.

  3. resolved Jan 25, 2025, 01:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 3, 2024 Potential Outage 8h 12m Europe

Started Dec 03, 2024, 08:39 AM UTC· resolved Dec 03, 2024, 04:51 PM UTC

  1. investigating Dec 03, 2024, 08:39 AM UTC

    A potential issue has been detected by the system. We are currently investigating the situation and will provide further updates if a customer-impacting service issue is confirmed.

  2. resolved Dec 03, 2024, 04:51 PM UTC

    This incident has been resolved.

Read the full incident report →