Forte experienced a minor incident on August 15, 2025 affecting Support Services and Forte Validate+, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Support ServicesForte Validate+
Update timeline
- investigating Aug 15, 2025, 10:14 PM UTC
We are investigating latency, including timeouts, impacting ACH validations through our Forte Validate+ product. We are working with our vendor to identify the issue and work toward a resolution. We will provide more details related to this incident as they become available.
- resolved Aug 15, 2025, 11:06 PM UTC
We have confirmed that this incident, which was due to a third-party vendor outage, has been fully resolved. We apologize for this inconvenience and welcome you to reach out to our Support Teams at [email protected] if you continue to experience service degradation.