Forte experienced a minor incident on April 14, 2026 affecting Forte Checkout, lasting 3h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 14, 2026, 03:16 PM UTC
We are currently investigating a production issue that is impacting performance for our Forte Checkout product. Merchants who utilize Forte Checkout may not be able to process transactions at this time. We recommend using an alternate payment platform such as Dex in the interim. We will post updates related to this incident as they become available.
- monitoring Apr 14, 2026, 04:17 PM UTC
We have discovered and resolved the issues that caused degraded performance across our Forte Checkout environment. Teams will continue to monitor the environment for stability throughout the day. Please reach out to our Support Teams at [email protected] if you are still impacted by today's incident or if further assistance is needed. We sincerely apologize for any inconvenience this issue may have caused and appreciate your patience while we worked to stabilize the environment.
- resolved Apr 14, 2026, 06:25 PM UTC
This incident has been fully resolved.