Forte experienced a critical incident on January 31, 2023 affecting Daily Transaction Reports, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 31, 2023, 02:29 PM UTC
We are currently investigating an issue related to Auto Daily deliveries. We have identified and are are working to resolve the issue. We will regenerate and send out these reports right away. If you have any questions or need further assistance, reach out to CSG Forte at either [email protected] or 866.290.5400 and someone will be happy to assist. Thank you!
- resolved Jan 31, 2023, 03:58 PM UTC
All Auto Daily reports have been regenerated and sent out as of 7:45 AM PST. If you did not receive your report as expected, please contact our Support team at [email protected] or 866.290.5400 and someone will be happy to assist. We sincerely apologize for any inconvenience that this delay may have caused.