Forte incident

Autodaily Reports Delayed Delivery

Minor Resolved View vendor source →

Forte experienced a minor incident on February 23, 2023 affecting Daily Transaction Reports, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2023, 02:45 PM UTC
Resolved
Feb 23, 2023, 04:39 PM UTC
Duration
1h 54m
Detected by Pingoru
Feb 23, 2023, 02:45 PM UTC

Affected components

Daily Transaction Reports

Update timeline

  1. investigating Feb 23, 2023, 02:45 PM UTC

    Some Autodaily reports that were due to go out this morning will be delayed. We are currently working on regenerating those reports and will send them out within the next 60 to 90 minutes.

  2. resolved Feb 23, 2023, 04:39 PM UTC

    All reports have been regenerated and sent out to the applicable merchants as of 8:36 AM PST. If you did not receive your report as expected please contact our Customer Support team at [email protected]. We apologize for any inconvenience that this delay may have caused.