Forte experienced a minor incident on March 9, 2023 affecting Application API and Online Application, lasting 15h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 09, 2023, 01:17 AM UTC
We are currently investigating an incident related to delays with merchant application approvals due to technical issues with one of our vendors. we are communicating with our vendor about the issue and will post an update as soon as the issue is resolved. Please refrain from resubmitting the application to prevent duplicates.
- investigating Mar 09, 2023, 01:18 AM UTC
We are continuing to investigate this issue.
- resolved Mar 09, 2023, 06:10 PM UTC
This issue has been auto-resolved now that vendor services have stabilized. We are continuing to monitor and will provide updates as needed. If you have any questions about whether an application was received or not, reach out to our Customer Support team at [email protected] and someone will be happy to assist. We apologize for any inconvenience that this service disruption may have caused.