Forte experienced a minor incident on March 25, 2023 affecting REST Web Services and SOAP Web Services and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
REST Web ServicesSOAP Web ServicesAGIForte.jsBatch TransmissionCredit Card Terminals (Vx520, V400c)
Update timeline
- investigating Mar 25, 2023, 06:20 PM UTC
We are actively investigating an incident related to transaction processing. We will provide updates on this page as we have additional information.
- resolved Mar 25, 2023, 07:09 PM UTC
We have reverted the network changes made today to resolve the processing issues and will send out a follow up communication in the coming days regarding today's incident. Thank you for your patience.