Forte incident

Custom Activity Files Delayed / Duplicated

Minor Resolved View vendor source →

Forte experienced a minor incident on April 16, 2023 affecting Custom Activity Files, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2023, 06:05 PM UTC
Resolved
Apr 16, 2023, 06:05 PM UTC
Duration
Detected by Pingoru
Apr 16, 2023, 06:05 PM UTC

Affected components

Custom Activity Files

Update timeline

  1. resolved Apr 16, 2023, 06:05 PM UTC

    As a result of last night's scheduled maintenance, a number of merchants received custom activity files dated 04/15/2023 later than usual. Additionally, it was discovered that some files were sent twice in error. We apologize for the inconvenience and would request you discard any duplicate files you received. If you have any further questions, we welcome you to reach out to our support teams at [email protected] for assistance.