Forte incident

ACH Funding Delay for Select Merchants

Minor Resolved View vendor source →

Forte experienced a minor incident on July 20, 2023 affecting Daily Transaction Reports and Virtual Terminal and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2023, 02:36 AM UTC
Resolved
Jul 20, 2023, 02:36 AM UTC
Duration
—
Detected by Pingoru
Jul 20, 2023, 02:36 AM UTC

Affected components

Daily Transaction ReportsVirtual TerminalACH FundingDex

Update timeline

  1. resolved Jul 20, 2023, 02:36 AM UTC

    We have identified an issue with ACH funding for select merchants on 07/18/2023. Credit card funding and merchant ACH activity were not impacted. The issue was corrected on the morning of 07/19/2023 and merchants impacted should receive funding on the next business day. We sincerely apologize for any inconvenience that this issue may have caused and welcome you to reach out to our Support Teams at [email protected] if you have any further questions.