Forte experienced a major incident on August 18, 2023 affecting REST Web Services and Virtual Terminal and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
REST Web ServicesVirtual TerminalSOAP Web ServicesSecure Web PayAGIIVR Payment SystemForte.jsBatch TransmissionBill pay - Online paymentsDex
Update timeline
- investigating Aug 18, 2023, 08:00 PM UTC
Forte technical teams are actively looking into intermittent service issues experienced by users. Our teams are actively working with our service providers to help resolve the same.
- investigating Aug 18, 2023, 08:35 PM UTC
We are continuing to investigate this issue.
- resolved Aug 18, 2023, 08:36 PM UTC
This incident has been resolved.