Forte experienced a major incident on August 21, 2023 affecting REST Web Services, lasting 3h 16m. The incident has been resolved; the full update timeline is below.
Affected components
REST Web Services
Update timeline
- identified Aug 21, 2023, 04:15 PM UTC
We have identified an issue with REST API and teams have been engaged to resolve.
- monitoring Aug 21, 2023, 04:23 PM UTC
A fix has been deployed and requests are processing successfully as of 08:41 AM PST. We will continue to monitor the system for stability. Please check back here or subscribe to the status page for further updates.
- resolved Aug 21, 2023, 05:01 PM UTC
Confirmed the system is stable and the incident has been resolved. We sincerely apologize for any inconvenience that this issue may have caused and welcome you to reach out to our Support Teams at [email protected] if you have any further questions.