Forte experienced a minor incident on January 9, 2024 affecting Dex, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 09, 2024, 05:47 PM UTC
We are currently investigating issues with connecting to our Dex reporting platform. Transaction processing remains stable and is not impacted. Will update this incident as we know more.
- monitoring Jan 09, 2024, 06:19 PM UTC
We have identified and resolved the issues with Dex. Will continue monitoring for the next hour. If you have any additional questions or are still experiencing issues, please reach out to our Support Teams at [email protected] and someone will be happy to assist. We appreciate your business and sincerely apologize for any inconvenience that this incident may have caused.
- resolved Jan 09, 2024, 07:48 PM UTC
This incident has been resolved. Thank you for your patience!