Forte experienced a major incident on November 15, 2024 affecting REST Web Services and Support Services, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 15, 2024, 03:04 PM UTC
We are currently investigating an incident causing service degradation to our REST API environment. We will update this status as more information becomes available.
- monitoring Nov 15, 2024, 03:37 PM UTC
We have identified an issue with our REST API environment and have deployed a fix. Requests are processing successfully as of 07:31 AM PST. We will continue to monitor the system for stability. Next update in 30 minutes.
- resolved Nov 15, 2024, 04:11 PM UTC
We have confirmed this incident has been resolved. If you have any additional questions or are still experiencing issues, please reach out to our Support Teams at [email protected] and someone will be happy to assist. We appreciate your business and sincerely apologize for any inconvenience that this incident may have caused.