Forte experienced a minor incident on March 26, 2025 affecting Dex, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 26, 2025, 12:49 PM UTC
We are currently investigating an incident related to reporting in DEX. The team is engaged and actively working to diagnose and resolve.
- identified Mar 26, 2025, 01:15 PM UTC
The issue with related transaction reporting in DEX has been identified. We are working on a fix right now and should have it deployed to production within the hour.
- monitoring Mar 26, 2025, 01:43 PM UTC
A fix has been implemented and related transactions are now available in DEX. We will continue to monitor the systems for stability and provide future updates as they become available.
- resolved Mar 26, 2025, 05:37 PM UTC
This incident has been resolved. We apologize for the inconvenience this issue has caused and welcome you to reach out to our Support Teams at [email protected] or 866.290.5400 if further assistance is needed.