Fortanix SaaS incident

DSM SaaS AMER - Service Degradation.

Notice Resolved View vendor source →

Fortanix SaaS experienced a notice incident on May 13, 2024 affecting Service availability, lasting 6h 28m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2024, 12:10 PM UTC
Resolved
May 13, 2024, 06:39 PM UTC
Duration
6h 28m
Detected by Pingoru
May 13, 2024, 12:10 PM UTC

Affected components

Service availability

Update timeline

  1. investigating May 13, 2024, 12:10 PM UTC

    SV datacenter connectivity impacted

  2. investigating May 13, 2024, 12:11 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 13, 2024, 01:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 13, 2024, 01:03 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 13, 2024, 06:39 PM UTC

    This incident has been resolved.